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Effective FILL_IN (the date you publish these documents)
Help & Support
How to reach us, delete your account, manage a subscription, and get help with safety and privacy.
Contact us
- Email: hello@feedchomp.com
- Phone: FILL_IN (contact phone number)
- Mail: FILL_IN (legal name of the person or company that runs Chomp), FILL_IN (mailing address: street, city, state, ZIP)
We answer support email within two business days, and review safety reports within 24 hours.
Delete your account
- Open Chomp and sign in.
- Tap your avatar at the top of the screen to open Account.
- Scroll to the bottom, tap Delete account, and confirm.
This permanently deletes your Chomp account, profile, classes, study packs, exams, study history, friends and blocks, and disconnects Sign in with Apple. It can't be undone.
Deleting your account doesn't cancel an App Store subscription. Cancel it first in Settings → [your name] → Subscriptions, or you'll keep being charged.
Can't get into the app? Email hello@feedchomp.com from the email address on your account and ask us to delete it.
Subscriptions and refunds
- Manage or cancel: on your iPhone, open Settings → [your name] → Subscriptions, then choose Chomp. In Chomp, Account → Manage in App Store takes you there too.
- To avoid being charged for the next period, cancel at least 24 hours before your renewal date.
- On a new device, use Account → Restore purchases while signed in to the same Apple Account.
- Refunds are handled by Apple at https://reportaproblem.apple.com.
Report or block someone
In Squad, tap the ••• button next to the person and choose Report or Block. You can also email hello@feedchomp.com. The Community Guidelines explain what happens next.
If someone is in immediate danger, call 911 or your local emergency number. If you're thinking about hurting yourself, call or text 988 to reach the 988 Suicide & Crisis Lifeline.
AI and your study packs
- Turn AI processing on or off in Account → AI processing.
- Study packs are written by AI and can contain mistakes. If a pack looks wrong or inappropriate, open it and tap Report a problem with this pack.
Privacy requests
To get a copy of your information, correct it, or delete it, email hello@feedchomp.com from the address on your account. Parents and guardians can make requests for their teen. The Privacy Policy has the details.
Signing in
- If you used Hide My Email with Sign in with Apple, your account email is a private relay address. Sign in with Apple again to get back to the same account.
- To stop using Sign in with Apple with Chomp, delete your Chomp account, or remove Chomp under Sign in with Apple in your Apple Account settings.
- To remove Chomp's access to your Google Account, visit https://myaccount.google.com/permissions.